The National Learning Institute

Latest Posts

Leadership Threats

How To Lead People With Threats

July 14, 2015 No Comments

Andrew O’Keeffe ©2015

With our mammalian brain our behaviour is continuously influenced by a complex interplay of chemicals. These chemicals, or neurotransmitters, are below our consciousness and are triggered by our emotional responses to events. The chemical spurts are related to our brain seeking rewards and avoiding pain.

It’s handy for leaders to know about the neuroscience of our behaviours. It adds to your toolkit of understanding and helps you make good choices in your leadership of other people, as well as self-regulation of your own behaviour.

Story

The Power of Story

April 8, 2015 No Comments

Andrew O’Keeffe ©2015

A few years ago I was being interviewed on radio. I was sitting at home in Sydney and the host was on the phone from regional Western Australia. We were talking about leadership and instincts as part of my book promotion campaign. Unfortunately, in the middle of the interview, part-way through a story I was telling, the phone-line dropped out.

Group Think

Group Think is Alive and Well

March 23, 2015 No Comments

Andrew O’Keeffe ©2015

How groups make decisions is a key part of human living. “Group think” is alive and well. If we know the dangers in group think then we can take steps to avoid the traps.

Feedback Sandwich

Why The Feedback Sandwich Does Not Work

December 16, 2014 No Comments

 

Andrew O’Keeffe ©2014

The ‘feedback sandwich’ might be a good idea in theory…BUT… for humans it doesn’t work.

The sandwich refers to an approach to giving negative feedback from a manager to a staff member. The sandwich metaphor refers to the negative feedback being placed between two positives; start with a positive, go to the negative and then end with another positive.