The National Learning Institute

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Mindset

I’m Interested in You as a Person – How Our Mindset Affects the Way We Manage

November 6, 2014 No Comments

 

Andrew O’Keeffe ©2014

The mind and our beliefs are a powerful thing. They affect our health and wellbeing and affect our energy and output at work. Mindset should be part of a leader’s toolkit.

In psychology the power of the mind includes the placebo effect. The placebo effect in the medical field is that many (sometimes, most) people get better from a medicine independent of whether the medicine they are prescribed is the real medicine or a sugar pill.

Sharing information

Why don’t people share vital information?

October 1, 2014 No Comments

Andrew O’Keeffe ©2014

A common complaint in workplaces is that people from different parts of the organisation don’t cooperate. This very human phenomenon is often expressed as “silo behaviour”, as “knowledge is power” and as “tension between teams”. The behaviour gets in the way in situations such as cross-selling where different products and services could be sold to the same client, cross-functional teamwork where solutions require different groups working together and in mergers and acquisitions where different groups are coming together.

Zero privacy

Protection in a Zero Privacy World

August 18, 2014 No Comments

©2014 Meryl David  BA (Hons), ABC, AIMM, GAICDD

It’s simple. If you want to (or your business wants to) engage with people under the age of 35 with whom you cannot have face-to-face contact, it’s important to accept that “you have zero privacy anyway; get over it!” (to use the 1999 words of Sun CEO Scott McNealy). Of course, if you have enough money, you can significantly improve your chances of buying the privacy you want for your information. But if you have that kind of money (as an individual or an enterprise), you are likely to have a higher profile and so be more of a target for those who seek to invade your privacy.

What can you do?

Customer meeting

Can a “face” make a difference?

June 2, 2014 No Comments

 

Andrew O’Keeffe ©2014

To lift motivation and performance of a team, put a face to their task – have them meet someone who benefits from their work.

Humans are a face-reading species and as the truism tells us, there’s nothing like putting a face to a name. Once we have met someone we have greater empathy.

It’s not surprising that the science confirms significant impact on job motivation and performance if people who don’t usually meet their clients do so.