The National Learning Institute

Monthly Archives: March 2014

Best managers

The Secret to Appointing the Best Managers

March 31, 2014 No Comments

Andrew O’Keeffe ©2014

One of the most important decisions organisations make is who to appoint as a manager. It’s not surprising for a social species that the leader of a group of humans plays a key role in team engagement and output. Our track record in manager appointments tends not to be good, and we could significantly improve our hit rate by using one lever. We could move the power of the decision from above and pass it into the hands of the followers.

Read More


How to Network Like You Really Mean It

March 28, 2014 No Comments

We all know that networking is the best means of success in either career or business.  But how effective is it really?  How good are you at it?  Is there a better, more beneficial method of networking?


Read Article

Do we need to be loved?

How Far Will You Go to Be Loved?

March 20, 2014 No Comments

I’m afraid we’re developing another generation gap, and this one isn’t merely cosmetic (“Can’t stand those tattoos!”) or aural (“Can’t stand that music!) or even economic (“Why ‘own’ anything?”).

No, this one is far more critical. I can deal with the questionable choices that many young people make today because I’m relatively sure we all made similar (or much worse, but probably less permanent) choices in our youth. Yet, amazingly enough, we’re still here, standing tall and offering the benefit of our wisdom, such as it is.

The gap I’m talking about threatens to undermine something so basic to the conduct of business (and especially to early-stage angel investing) that until recently there was no gap at all: Everyone accepted that trust and sincerity are absolutely fundamental to success.

Read Article

Bob Selden, MD The National Learning Institute

Bob Selden on Good and Bad Bosses

March 18, 2014 No Comments

I was recently interviewed by James O’Loughlin, Sydney Radio 702 on “What distinguishes a good boss form a bad boss” Hear this short interview now.

By Bob Selden

Boss as king

8 Easy Ways to Be an Extraordinary Boss

March 18, 2014 No Comments

You’ve probably heard it all before … “the 10 Best things to do”, “The five behaviours every boss must have”, etc. etc.  Yes, there are some of the old ones here.  However, they are worth revisiting, particularly if you are at a senior level in the organisation.

Read Article

Employees talking

If You’re Such a Great Company, Why Aren’t Your Employees Talking?

March 10, 2014 No Comments

Where is everybody?

Last fall, when I looked up the top 25 Best Places to Work on LinkedIn, 80% of the 250 people who came up in search had nothing to say about the companies they worked for.

Not a word about the culture or benefits or people that made the company great. Why were these companies working so hard to make life harder on themselves?

Read Article

Playing dumb

7 Smart Ways to (Literally) Play Dumb… and Save Almost Any Relationship

March 5, 2014 No Comments

It happens all too often. You’re in a meeting with a client, a potential client, or a would-be investor, and he or she says something so inappropriate, so out of line, so breathtakingly ill informed, that you have to make a really special effort not to fall off your chair.

But what happens next?

Read Article

Too many jams

Are we spoilt for choice? Too many jams!

March 3, 2014 No Comments

Andrew O’Keeffe ©2014

Over the January holidays my wife and I dined with a friend at a fine-dining restaurant. At the early stage of ordering our meals there was so much choice we had trouble deciding. First we were presented with three menus (a la carte, degustation and “future concepts”) and in turn on the a la carte menu there were an incredible number of choices. The three of us struggled to choose!

While choice is a good thing, maybe we can have too much. The subject goes to human motivation and has implications in our dealings with customers and staff.

Read More

Brainpower for coaches

How to Be a Better Coach, According to Neuroscience

March 3, 2014 No Comments

Sure, running a business is about maximizing the bottom line, but few entrepreneurs care only about the dollars and cents. For most, going into work every day is also about making the world a slightly better place and helping your team get better at what they do.

In other words, most business owners aspire not just to be managers, but also coaches.

Read Article

Enjoy the Journey

Best Advice: Enjoy the Journey

March 3, 2014 No Comments

Enjoy the Journey. I don’t know why, but those three words instantly soothed my soul.

Read Article