About Us – The National Learning Institute

The National Learning Institute

The National Learning Institute was formed in 1995 to specialise initially in leadership and management development for corporate clients.  Since then we’ve expanded our services to cater for advice/services to other training and HRD consultants, and more recently to provide a focus for assisting individual managers.

Operating with a small permanent team and a large network of associates from around the world, the National Learning Institute specialises in bringing together the best possible consultants for each project.  Click here to see details of Bob Selden and Philip Pryor, two of our team leader principals.  Click here to see details of some of our team of associate consultants.

Whilst we have a number of standard programs including leadership, management, negotiation, customer service and recruitment, our expertise is in designing and/or customizing programs to meet the needs of each individual client.  See what some of our clients have to say about our services.

Please contact us for a free consultation and quote on any of your people skills or management development needs including:
•    Leadership
•    Management
•    Negotiation
•    Customer service
•    Recruitment skills for managers, supervisors and team leaders

Or ask for details of how our following training processes can be customised to suit your needs:
•    Behavioural Event Interviewing for Recruitment and Selection
•    Building and Developing Teams
•    Developing a Customer Focus
•    Effective Customer Service
•    Effective Leadership
•    Handling Difficult Customers
•    Influencing Others
•    Leading Through Change
•    Management for New Managers
•    Strategic Customer Service
•    The Negotiating Advantage – A blended Learning Program
•    What To Do When You Become The Boss – a training process for new managers.

We look forward to hearing from you.

Bob Selden

MD and Founder of the National Learning Institute

Mailing address:

PO Box 733, Crows Nest, NSW 1585, Australia.  Phone +61 2 99 66 99 11