The National Learning Institute

Management Category

Where have all the honest managers gone?

November 22, 2008 No Comments

Honesty

Dishonesty creates problems for companies such as poor morale, lower production and higher turnover.  Yet reports suggest there many dishonest managers around.

I well remember as a young bank clerk many years ago, sitting at my desk one morning. Around me were the sounds of hustle and bustle of a busy office – people were sipping their coffee (in those days it was instant!) opening the mail (ah, for the days before email!) and telling of the events of last evening or their trip to work that morning.

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How to help people take commitment for their development

November 22, 2008 No Comments

Coaching

Can coaching help?

I recently conducted a coaching session on “How to be an effective coach” for a group of very senior financial service advisors responsible for the management and leadership of project teams that have clients of the mega rich variety. When I asked them what they thought an ideal coach should be, I expected to get terms that describe what I would call a traditional view of a coach – i.e. someone who advises and shows others how to improve in a particular field.

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Managing your boss

November 22, 2008 No Comments

Managing_your_boss

Four rules to live by and four steps to take.

John was a former boss of mine. Before I started working for him, I had heard from others that he had a very good reputation and so I was really looking forward to working with him. The office was a very busy one with lots of customer interaction and a very heavy processing workload.

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Why do we have conflict at work?

November 22, 2008 No Comments

Conflict

The ubiquitous position description – is it any use? Does it contribute to conflict at work?

I once applied for a job as a Training Manager in a dynamic and rapidly developing organisation. 

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How to select your boss

November 22, 2008 No Comments

new_boss

A three pronged strategy for your most important decision!

Jane had been out of the country for over a year and returned home to start a new job as a physiotherapist in a family run business. She was excited about the new role as the husband and wife team who ran the practice had been asking her for some time to join them as a full time employee.

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Is there a better way to give bad news?

November 22, 2008 No Comments

Bad_news

A six step process…

I well remember the first time I was “corrected” by a manager. I was a young bank clerk and had received a transaction that was incorrect, from a much more senior person (a manager) in another branch of the bank. I sent the transaction back with a note asking for it to be corrected. Next thing I hear was my own manager shouting at me from his office.

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Management Meetings – Why are they such a waste of time?

November 22, 2008 No Comments

Management_meetings

How to follow the 80/20 rule and five steps to success!

How often have you sat in a meeting thinking “This is such a waste of time. I have so many others things to do. I wish I could be somewhere else” Sound familiar? I’m sure we all have had these thoughts at one time or another and maybe for some of us, it has been very recent!

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Managers – Do you have to run a motivational training session or workshop?

November 22, 2008 No Comments

Motivational_training

10 steps to take to ensure your motivational training session is a success!

So, you’re a manager. So, you know you have to run a motivational training session or a team meeting for your team (for the first time).

Here are some tricks for hosting motivational training sessions when you’re not a professional trainer. With a good plan and a well structured session, motivational training can be enjoyable and most of all rewarding for both you and your team.

Here’s how to make your motivational training effective and successful.

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How to select a consultant – the three imperatives

November 22, 2008 No Comments

Selecting_a_consultant

What are the three targets that one must hit to successfully select a consultant?

As a manager many years ago when faced with my first challenge of selecting an external consultant, I found myself all at sea. Fortunately for me, I intuitively hit two of the three selection targets.

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5mod

Five of the worst mistakes managers can make and how to avoid them

November 22, 2008 No Comments

What are the common mistakes that get many managers into trouble?

I well remember the first time I was “corrected” by a manager. I was a young bank clerk and had received a transaction that was incorrect, from a much more senior person (a manager) in another branch of the bank. I sent the transaction back with a note asking for it to be corrected. Next thing I hear was my own manager shouting at me from his office.

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