Performance Management Category
There have been so many articles written on Performance Management that I decided to start a new section. I trust you find it useful.
Andrew O’Keeffe ©2016
At the Olympics, bronze medals seem to bring more joy to their recipient than do silver medals! At a rational level that doesn’t make sense, given the silver medallist beat the bronze medalist. But emotionally it’s a whole different ball game. From a psychological perspective it does make sense.Read More
Andrew O’Keeffe ©2014
The ‘feedback sandwich’ might be a good idea in theory…BUT… for humans it doesn’t work.
The sandwich refers to an approach to giving negative feedback from a manager to a staff member. The sandwich metaphor refers to the negative feedback being placed between two positives; start with a positive, go to the negative and then end with another positive.Read More
By Andrew O’Keeffe ©2013 Hardwired Humans
When is the best time of the day for your boss to review your pay; the time that gives you the most favourable outcome? As humans we pride ourselves as being rational and logical. Not so, really. Other factors come into play in how we make decisions.Read More
What has management learnt from the global economic crisis (GEC) about getting the best out of their people? Two recent examples of the way in which people’s performance is managed, suggest that the answer might be “a lot” and “not much”.
In the first case, it’s been reported that auto maker GM, the recipient of large government handouts, is actually improving its performance management system. Under the old system, senior managers were evaluated quarterly on criteria that were spelt out in exhaustive detail. Such reviews were many pages long – in fact they needed to be contained in a ring binder!
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