The National Learning Institute

Author: The National Learning Institute

Interview question

Accents in team work

Can accents affect team work?

October 6, 2015 No Comments

Andrew O’Keeffe ©2015

Humans aren’t the only species that speak with an accent. Chimpanzees do as well – and for the same reason. Accents help signal group membership and identifies whether an individual is “one of us” versus “one of them”.   How might this relate to our teams?

Read More


17 Things You Should Never Say If You Want to Be Taken Seriously

September 23, 2015 No Comments

How many of these do we say every day–without knowing how they affect the way others perceive us?

Read Article


Bosses to work for

8 Secrets of the Boss Employees Genuinely Love to Work For

September 9, 2015 No Comments

I liked working for some of my bosses. But only one of them was a boss I genuinelyloved to work for.

That’s because the bosses we love to work for have not just great technical skills but also qualities that make an impact where it matters the most: in the hearts and minds of the people they lead.

If you are a boss people genuinely love to work for, here are eight traits that set you apart.

Read Article


Build ‘Scaffolds’ to Improve Performance of Temporary Teams

August 18, 2015 No Comments

Many critical tasks are performed by teams created on the fly, but lack of stability can hinder their performance. Amy Edmondson and Melissa Valentine use the idea of scaffolds to produce greater collaboration and efficiency on temporary teams

Read Article


The Science Of Why You Should Spend Your Money On Experiences, Not Things

August 12, 2015 No Comments

“By shifting the investments that societies make and the policies they pursue, they can steer large populations to the kinds of experiential pursuits that promote greater happiness,” write Gilovich and his coauthor, Amit Kumar, in their recent article in the academic journal Experimental Social Psychology.

Read Article

Performance review

Accenture dumps annual performance reviews and emphasises freedom and trust

August 5, 2015 No Comments

Oh happy day! Pierre Nanterme, the CEO of a leading international performance consulting group, Accenture, has seen the light and dispensed with the old and thoroughly discredited annual performance review.

Read Article

Stupid Rules

Five Stupid Rules That Drive Great Employees Away

July 23, 2015 No Comments

It is hard to unlearn the messages that we have heard repeated since we were children. One of them is “Business is a stiff and formal place. To be human and spontaneous is fun, but it isn’t professional!”

Some organizations understand the connection between passion and performance, but a lot of them missed that memo completely. They run their organizations like prison camps.

Read Article

Leadership Threats

How To Lead People With Threats

July 14, 2015 No Comments

Andrew O’Keeffe ©2015

With our mammalian brain our behaviour is continuously influenced by a complex interplay of chemicals. These chemicals, or neurotransmitters, are below our consciousness and are triggered by our emotional responses to events. The chemical spurts are related to our brain seeking rewards and avoiding pain.

It’s handy for leaders to know about the neuroscience of our behaviours. It adds to your toolkit of understanding and helps you make good choices in your leadership of other people, as well as self-regulation of your own behaviour.

Read More

Keep Calm

How To Stay Calm, No Matter What

July 13, 2015 No Comments

Last month, I was pretty stressed out, thanks mostly to a seemingly endless stream of minor, but irritating, problems. It got so that I was reacting negatively almost immediately to each new development. Some people spend entire years in this state.

Fortunately, I realized what was happening and managed to disrupt that negative cycle of gloom and doom. Here’s how I did it, along with other proven tips for staying calm:

Read Article