The National Learning Institute

Author: The National Learning Institute

Tipping

Danny Meyer’s Team Faces a No-Tipping World

November 17, 2015 No Comments

Thanksgiving came early this year to the Modern. Not the holiday of turkey and cranberry sauce, but the custom of family members lovingly and contentiously coming together to talk (and talk) about the things that unite and divide them.

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Rugby World Cup

Managing Change – Coming From Behind

November 3, 2015 No Comments

Andrew O’Keeffe ©2015

About a month ago, Sydney hosted the grand final of the National Rugby League. At half time in a close game, the North Queensland Cowboys were down 12-14 to the Brisbane Broncos. As the teams ran back onto the field after half-time, I said to Jude, my wife, “Given ‘loss aversion’, the Cowboys win it from here!” The Cowboys did come from behind and won in a thriller. Why did this happen?

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Interview question

Accents in team work

Can accents affect team work?

October 6, 2015 No Comments

Andrew O’Keeffe ©2015

Humans aren’t the only species that speak with an accent. Chimpanzees do as well – and for the same reason. Accents help signal group membership and identifies whether an individual is “one of us” versus “one of them”.   How might this relate to our teams?

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Bill-Murphy_51492

17 Things You Should Never Say If You Want to Be Taken Seriously

September 23, 2015 No Comments

How many of these do we say every day–without knowing how they affect the way others perceive us?

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Bosses to work for

8 Secrets of the Boss Employees Genuinely Love to Work For

September 9, 2015 No Comments

I liked working for some of my bosses. But only one of them was a boss I genuinelyloved to work for.

That’s because the bosses we love to work for have not just great technical skills but also qualities that make an impact where it matters the most: in the hearts and minds of the people they lead.

If you are a boss people genuinely love to work for, here are eight traits that set you apart.

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scaffolding

Build ‘Scaffolds’ to Improve Performance of Temporary Teams

August 18, 2015 No Comments

Many critical tasks are performed by teams created on the fly, but lack of stability can hinder their performance. Amy Edmondson and Melissa Valentine use the idea of scaffolds to produce greater collaboration and efficiency on temporary teams

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Happiness

The Science Of Why You Should Spend Your Money On Experiences, Not Things

August 12, 2015 No Comments

“By shifting the investments that societies make and the policies they pursue, they can steer large populations to the kinds of experiential pursuits that promote greater happiness,” write Gilovich and his coauthor, Amit Kumar, in their recent article in the academic journal Experimental Social Psychology.

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Performance review

Accenture dumps annual performance reviews and emphasises freedom and trust

August 5, 2015 No Comments

Oh happy day! Pierre Nanterme, the CEO of a leading international performance consulting group, Accenture, has seen the light and dispensed with the old and thoroughly discredited annual performance review.

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Stupid Rules

Five Stupid Rules That Drive Great Employees Away

July 23, 2015 No Comments

It is hard to unlearn the messages that we have heard repeated since we were children. One of them is “Business is a stiff and formal place. To be human and spontaneous is fun, but it isn’t professional!”

Some organizations understand the connection between passion and performance, but a lot of them missed that memo completely. They run their organizations like prison camps.

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